REPAIRED COMPONENT Reviews

4.7 Rating 30 Reviews

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Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

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“I purchased an amazing PL Dialogue Premium Preamp that unfortunately got sick. However one call to Upscale Audio they had me explain what was happening to John T in service. I had a return label sent to my email and the next day my preamp was on it's way back to Upscale. A big thanks to John T in service. He fixed the problem fast, emailed me about what he found and shipped it right away. Great help and fast service from everyone at Upscale Audio Thanks Dan McCabe”

Helpful Report

Posted 4 years ago

Isreal Washington

Verified Reviewer

“Repaired it and it’s playing in tip top Shape.”

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Posted 4 years ago

“Fast service only gone 10 days impressive Thanks Guys”

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Posted 5 years ago

Alan Linnemeyer

Verified Reviewer

“My recent purchase of a demo PL DiaLogue HP required servicing. Brought it in and unfortunately had to bring it back twice as the issue was more involved. Great news was patience and effort were rewarded by JT's knowledge and doggedness towards finding the issue. Sent home with purchase of a new set of newly arrived tubes and the burn-in process begins. It was a substantial effort and a chunk of time but very pleased again and hope for years and years of trouble-free operation.”

Helpful Report

Posted 5 years ago

Aubrey Stewart

Verified Reviewer

“Repaired my high end Prima Luna tube amp for free, just had to ship it which was expensive and unfortunate for a product in this price range to not offer free shipping.”

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Posted 5 years ago

“Repairs were completed quickly and had my Prologue back and running. John and the rest of the staff at Upscale made the process smooth and stress free. Have no problem working with them again.”

Helpful Report

Posted 5 years ago