“I bought this as a gift for someone. I was with them when they opened it, they rinsed it out & made a hot drink in the mug & it split into pieces! Thoroughly disappointing. As a display piece looks great but definitely would not suggest using it for drinks.”
Hi Sarah
I'm very sorry that this has happened.
I have arranged for one of our customer support team to reach out to you ASAP.
Best wishes,
Kate
Urban Gifts Support Team
