“I was very pleased with the product which is why I ordered it again but most of all I was pleased with the personal help I received. I am 80 years old and a recent widow and my husband took care of all these things so now it is for me to replace the toner. The person at the other end guided me to purchase the correct replacement and was very helpful and patient. I will always buy from them and also recommend them to friends. Alice Trent/Chicago”