Thank you for taking the time to post your review! I am sorry to hear this, all of our shipping cost are calculated based on the product and shipping location themselves, this is calculated by our system however, I will certainly have our customer service team take a further look into your shipping cost and have them follow up with you! Have a wonderful weekend.
“I needed two screws. One of the two received worked fine, but the second one I needed was the same length as the first one, which was too short. I used a nylon zip tie to function as the one screw missing and a non existing nut.”
Thank you for taking the time to review the provided clip hardware kit for your LightTuck! With your description it appears that you may need a retention hardware set, as the hardware for the retention screw will differ. We’re happy to help confirm if this is what you need. Please watch for further contact from our customer service team, who will assist you with the next steps.
