“Not a first time user and loved the vegepod system. I bought 5 of the 1m x 1m and 1 of the 2m x 1m. On the final one to assemble, there was a wrong size screw supplied. Hence it was not completely done in the order I would prefer. Very rate to have that happens but 1 out of 5 I guess. Simple error. I have requested Customer Service to send a replacement screw and if that did not come true, I will go to hardware store and try to find one.”