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Heated Eye Wand™ PRO - Nickel Free Reviews

4.3 Rating 7 Reviews
Read Victoria Health Reviews

Peep Club Heated Eye Wand™ PRO Nickel Free is a wonderful at-home eye treatment clinically proven to improve dry eyes after just one use. Heated Eye Wand™ Pro works to restore and rejuvenate the entire eye area in a matter of minutes.The multi-award winning, beauty-editor and doctor-beloved Heated Eye Wand™ has been upgraded! After two years of research and development, the "PRO" version of the Peep Club Heated Eye Wand™ now includes a fourth mode - a heat-only mode - in addition to the three existing modes found in the original device. The "PRO" model also includes a custom organic cotton travel case.The Heated Eye Wand™ PRO Nickel Free brings together four modes to address not only dry eyes themselves, but also to recondition the delicate skin around the eyes. Set the temperature of the wand to your preference (between 37C and 45C) and then choose one of the four modes:The heat-only mode works like a hot-compress to relieve any blocked oil glands in your upper and lower eyelids, one of the major causes of dry or tired eyes. This oil is critical for the quality of your tears, which keep your eyes naturally hydrated during the day and night.Gentle massage mode can be added as a booster to relieve blockages in these tiny but important glands. The gentle massage mode has an added aesthetic benefit by helping to promote lymphatic drainage of excess fluid in the eye area to reduce the appearance of eye bags.The heat mode can also be combined with a red LED light mode for the fine skin of the under eyes and sides of the eyes, or ‘crows feet’.Red LED is a NASA-discovered therapy and is supported by over 3000 clinical studies for its ability to boost collagen and elastin in the skin to help reduce the appearance of fine lines and wrinkles with regular use.Peep Club Heated Eye Wand™ PRO - Nickel Free Key Benefits:Restores and rejuvenates the entire eye area in a matter of minutesThe heat-only mode works like a hot-compress to relieve dry eyes symptoms such as redness, itchiness, and over wateringHelps to produce better quality tears and stay naturally hydrated all dayIncreases circulation to promote lymphatic drainage to reduce puffy eyelidsStimulates the production of collagen and elastin to reduce lines and wrinkles.How to use: Gently pat a pea-sized amount of our Soothing Coconut Eye Balm around your eye area using a clean finger or one of our Reusable Velvet Bamboo Pads. You can also use your favourite under eye cream or serum or Instant Relief Eye Spray - the device will actually increase the efficacy and penetration of this product!Heat-up your wand to your preferred temperature between 37-45 C (this should take about 1 minute). To treat dry eyes: use the heat mode alone or use the heat + massage mode.Gently run the wand along your lower lid (below your eyelashes) starting with the inner corner of your eye and very slowly working your way to the outer corner of your eye. The slower the better - to give the heat enough time to work. One run from inner to outer corner should take 15 seconds. Repeat this motion for at least 60 seconds (please do not use the wand for longer than 60 seconds on any area). Repeat the process for your upper lid. To treat cosmetic concerns such as fine lines or puffiness around the eyes: use the heat + massage mode or heat + red LED mode or heat + massage + red LED light mode. Only use the red LED light on the under eye area or sides of the eyes – it should not be used on the upper eye lid. Repeat on the other eye.For best results, use the Heated Eye Wand™ PRO Nickel Free twice daily (morning and night) for 3 weeks for 2 minutes on each eye. After the initial ‘boost’ period, we recommend using it once daily for 2-5 minutes per eye.For external use only.Consult your medical professional if: You are epileptic, photophobic or light sensitive, if you are pregnant or have had skin cancer in the last 12 months. Please wait 2 weeks before using the wand after any cosmetic treatments. If you have had botox, please allow two weeks after treatment. This product should not be used in the following populations: children, pregnant women, patients with epilepsy, tumours, and cancer patients, patients with cardiac pacemakers, implanted with cardiac defibrillators, and other devices implanted in vivo. The wand is not suitable for anyone with metal work/ implants in the face, neck or shoulder area.  Should you have any medical questions, such as serious illness, epilepsy etc, please consult your doctor before use.  Please follow the recommended method shown in the manual enclosed with the wand.  If your eyes have infections, such as conjunctivitis, do not use this product.  Do not use this product when wearing contact lenses.  If you feel abnormalities in your eyes, eyelids or skin during use of after use, please consult your medical specialist. Do not use the instrument whilst it is charging.  For first time use and sensitive skin, please be sure to use it after confirming the skin condition.  We recommend testing on an area of skin (e.g. arm/leg) to check that no irritation is caused.  Do not repair, modify or disassemble this product without authorisation.  Ensure hands are clean before use (wash with soap and warm water for 20 seconds).  Works best when fully charged.Returns: Unfortunately, we are unable to accept returns once the outer packaging has been opened.  We kindly urge you to review the instructions and contraindications on our website before opening the packaging to ensure a smooth and satisfactory experience with our product.  Your understanding and adherence to these guidelines are essential in maintaining the quality and safety of our offerings.  If you have any questions or concerns, please don't hesitate to reach out to our customer support team (customercare@victoriahealth.com), who will be happy to assist you.  This does not affect your statutory rights.1 x USB charging cable included (can be plugged into any USB plug or port for your region). We recommend keeping a full charge for best performance. Should be charged 1-2x per week.1 x Organic cotton pouch case is included. It can fit both the wand and its charging cable for storage and travel.Is it normal for my eyes to water when using the Peep Club Heated Eye Wand Pro Nickel Free?The watering of the eyes is very normal - most people using the wand will experience watering in either one or both eyes - it is actually a good sign although can be a little unnerving!Is it normal for my eyes to twitch after/ during using the Peep Club Heated Eye Wand Pro Nickel Free?This is likely due to the massage feature of the wand which may have caused a minor reflex of one of your eye muscles. A twitch tends to be the eye muscles around the eye contracting - just like how after the first run in a while some people might find their calf twitching a little bit. It is nothing to be worried about and it should subside by itself - the muscle has likely just been stimulated by the wand. It is very likely that as the muscles get used to the massage this happens less frequently and ultimately stops happening all together - but of course, it might happen a few more times. If you are finding it very irritating it is probably best to discontinue use.Can I use the Peep Club Heated Eye Wand Pro Nickel Free after cataract surgery?If it has been more than 6 months post-cataract surgery and you have been fully discharged from hospital then it should be fine to use the wand. But we would always advise you ask your Optometrist if you are at all concerned as all eyes are unique.Can I use the Peep Club Heated Eye Wand Pro Nickel Free after glaucoma surgery?If it has been more than 12 months post-glaucoma surgery and you have been fully discharged from hospital then it should be fine to use the wand. But we would always advise you ask your Optometrist if you are at all concerned as all eyes are unique.I get headaches, can I use the Peep Club Heated Eye Wand Pro Nickel Free?Please consult your doctor to make sure it is okay for you to use the Eye Wand with your headaches.Can you send me a larger print manual?Please contact the customer care team to request customercare@victoriahealth.comHow long should it take the Peep Club Heated Eye Wand Pro Nickel Free to charge?The wand should go from no charge to fully charged after 1 night of charging. However, we really advise that you never let the wand go completely flat as this is not great for the battery. It is better to always keep your wand at full charge (which should only take a few hours of charging every week but may need charging more frequently eg every day after you have had it for 1 year - this is the same with most electrical goods eg electric toothbrushes). What is the lifespan of thev Peep Club Heated Eye Wand Pro Nickel Free?The wand should last 2-4 years before needing replacement. It is under warranty for 1 full year after purchase. You may start to notice the wand will still work but does not perform as well afterMy wand isn't turning on The on button can be quite stiff when the wand first arrives. We advise trying a few times to turn it on and holding down the on button. Also perhaps asking someone to help you. It will get easier as the on button loosens up through regular use. Does the Peep Club Heated Eye Wand Pro Nickel Free come with a charger?Yes, the wand comes with a USB A charging cable  - we do have many customers from the US or overseas and their feedback is that it works well with existing USB A adaptor plugs that they have available in their countryWhy nickel free?Nickel allergies are very common and so Peep Club wanted to allow as many people to be able to benefit from their Heated Eye Wands.If pregnant, or breastfeeding consult your physician prior to use.  While we work to ensure that product information on our website is correct, on occasion manufacturers may alter their ingredient lists.  Actual product packaging and materials may contain more and/or different information than that shown on our website.  All information about the products on our website is provided for information purposes only. We recommend that you do not solely rely on the information presented on our website.  Please always read the labels, warnings, and directions provided with the product before using or consuming a product.  In the event of any safety concerns or for any other information about a product please carefully read any instructions provided on the label or packaging and contact the manufacturer.  Content on this site is not intended to substitute for advice given by medical practitioner, pharmacist, or other licensed health-care professional. Contact your health-care provider immediately if you suspect that you have a medical problem.  Information and statements about products are not intended to be used to diagnose, treat, cure, or prevent any disease or health condition.  The customer reviews are only moderated for offensive content – they should not be regarded as medical or health advice; no reliance should therefore be placed on them; and they are not endorsed by Victoria Health. If you have any health problems or questions regarding the suitability of any product please contact a health professional. Products are not medicinal unless otherwise stated. Victoria Health accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.

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Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
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It doesn't seem to help my eyes. I had been recommended it by a friend who found it helped her. I have blepharitis and use an eyebag twice a day. I weeded something to use when away from home without access to a microwave. Unfortunately, the Peep Eye Wand doesn't work for me. It doesn't seem to be hot enough and recommended time is far shorter than the time I use evebag for. Quite expensive for something that doesn't help.
Helpful Report
Thank you for taking the time to share your review. Please contact customercare@victoriahealth.com if you would like to discuss this further - VH
I really love my magic eye wand! It’s so easy to use and perfect for my blepharitis prone eyes! From the first day of use a lot of people were impressed by the improvements already. I’m really happy with my buy ❤️
Helpful Report
Thank you for taking the time to share your review. This is great to read and delighted to learn it's been helpful for you. – VH
I was keen to try this as I have begun to suffer with dry eyes, blepharitis and recently have a chalazion on my upper lid. As part of the treatment, hot compresses to the affected area are recommended several times a day. The eye wand is very soothing, much easier than using a heated eye mask or hot cloths. It’s early days but I am enjoying using it, my eyes feel more comfortable and the chalazion appears to be shrinking, although it can take several weeks for it to go completely. I also bought the lid stick to use with the wand. Wouldn’t hesitate to recommend both to anyone with similar eye complaints.
Helpful Report
We are thrilled to hear this. Thank you for taking the time to share - VH
Disappointed no carry case for the price. The wand itself seems to be really good so far. I would remove a star because it should have a carry case
Helpful Report
Thank you for taking the time to share. -VH
In 2 weeks this has improved my dry eyes unbelievably. It's also a very nice thing to do every evening and morning, leaves your eyes feeling very comfortable for the rest of the day and night. Also I'm fairly sure my fine lines around my eyes have diminished.
Helpful Report
We are so pleased that you have noticed an improvement, thank you so much for sharing this great feedback – VH
I’m finding the wand very useful for bleparitis and hoping it will help me avoid very expensive treatment in a London clinic! 11 years ago made mistake of having lens exchange which resulted in defective lens implants, several laser treatments to try and correct the lenses which resulted in the dry eye condition plus.
Helpful Report
This is super to read and thank you for taking the time to share. -VH
I wish I’d had this sooner! I have meiobomin gland dysfunction in one eye and a blocked gland. If I’d been using this before it may not have blocked so badly, although it’s not unblocked it (it’s inside the eye lid so trickier to reach), it’s a fantastic device. So easy to use and I’m using daily morning and night as it really helps. Thanks for making a nickel free one!
Helpful Report
Thank you for taking the time to share your review. This is great to read and delighted to learn it's been helpful for you. – VH