Roslin Brownlie

“I have tried lots of vip flavours the only one I liked was tha cherry burst but now you have changed the taste it is disgusting why could you not have left it as it was I won’t buy any more from vip now”

Helpful Report

Posted 3 years ago

Good Afternoon Roslin, Thank you for your recent review. We are sorry to hear that the e-liquid you ordered has not met your expectations as we pride ourselves on producing the highest quality liquids for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on admin@vipcig.com. Kind Regards VIP

Posted 3 years ago

“I've been using cherry burst for over 2 years now and I would have stayed using it if it hadn't been changed. Now it's just awful.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

“Iv been using cherry burst for over 4 years and so disappointed the flavour has changed it tastes nothing like the old flavour, going to have to find a new brand of cherry as this now has no taste. Please bring the old flavour back. Loyal customer”

Helpful Report

Posted 4 years ago

Hi there Donna, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“The new flavour is like washing up liquid! I’ve since purchased the other new flavours and much better. Very disappointed.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“I loved the 18mg strength and luckily my local store that was closed during lockdown still had some but I did buy the 12mg one in lockdown and the new formula or what ever it is is disgusting , i will not be buying it again unless they go back to the 18mg old formula. Please as it was my favourite one 5 stars for the previous 18mg 0 stars for the new 12mg one”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“The new flavour is nothing like the old one. It’s really thick and really sickly. Please bring back the old version!!”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Why change something that was so good! There’s no flavour that I can sense, the liquid appears to be super thick and doesn’t appear to work as well. I’ve done nothing but cough since starting it... bring back the old!!! #disappointing”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Have used the cherry burst for years and was very happy with it never changed to another brand now they have changed this to a different supplier and the cherry tasted like perfume very disappointed will not be buying this brand anymore”

Helpful Report

Posted 4 years ago

Cherry Burst Reviews