ETS BVC Glassomizer Reviews

4 Rating 28 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

Visit Product Page

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

Visit Product Page

Susan Steels

Verified Reviewer

“Rubbish vip are not what they used to be! Now looking For new supplier. And customer service is terrible”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your recent review. We are sorry to hear that the service you experiencced has not met your expectations as we pride ourselves on producing the highest levels of customer service for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Tammy Harrison

Verified Reviewer

“I would give it a better review but it was missing out of my order and could not bothered reporting it because it took two weeks for my other order to come so i give up so i couldn't take photo because I didn't get it”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Julie Baynham

Verified Reviewer

“Very happy with fast service and product.”

Helpful Report

Posted 4 years ago

Hi There, Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“My wife swears by these another good purchase”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

“Excellent product”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

“My order was messed up when I received up but after I got in the phone a lady called Janet sorted it straight out and I recurved my original order the next day Janet was very helpful and she should be running the company if my mind”

Helpful Report

Posted 4 years ago

Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

Ibeltal Tenaou

Verified Reviewer

“The best product I have ever used.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write such a great review Kind Regards VIP

Posted 4 years ago

David Jenkins

Verified Reviewer

“Very good,just what I ordered”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago