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BVC Coil Pack Reviews

4 Rating 81 Reviews
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About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Neil Porter
Verified Reviewer
“never received them still trying to get my money back”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for any inconvenience this has caused. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Tim Walker
Verified Reviewer
“Would love to write a review. Although ordered this item did not arrive. Still awaiting refund.”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for any inconvenience this has caused. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
John Pollitt
Verified Reviewer
“I had these coils for years but ordered this time and they did not arrive even though I had paid, I am still waiting for a refund weeks later. They also sent me the wrong strength of e liquids, they have since sent the correct liquids but this has happened twice out of the last 4 orders. Hoping this is just down to our current situation as this is the first time I have sent a negative response, but for some reason bvc coils are continually out of stock so had to source from a different supplier, I can't help wondering if vip are having some problems or staffing issues.”
Helpful Report
Posted 4 years ago
Ian Bruce
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 4 years ago
Hi there, Thanks for the amazing review! I’m glad to hear that your BVC Replacement Coils have arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Anonymous
Verified Reviewer
“long lasting excellent value product would recommend it to anyone”
Helpful Report
Posted 4 years ago
Hi there, Thanks for the amazing review! I’m glad to hear that your BVC Replacement Coils have arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Richard Mcphee
Verified Reviewer
“Bought for my wife and sister in law and they are both very happy with the product.”
Helpful Report
Posted 4 years ago
Hi there, Thanks for the amazing review! I’m glad to hear that your BVC Replacement Coils has arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Christine Lavelle
Verified Reviewer
“really good, easy to use.”
Helpful Report
Posted 4 years ago
hi there, Thanks for the amazing review! I’m glad to hear that your BVC Replacement Coils have arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Anonymous
Verified Reviewer
“Ridiculously late in arriving”
Helpful Report
Posted 4 years ago
Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
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