5 x USA Tobacco Refills Reviews

4.5 Rating 14 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Keith Williams

Verified Reviewer

“I have not received the order nor have I had notification of it being dispatched”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

“Thank you for a great service - My mum gave up smoking using these a few years ago and doesn’t like the liquid vape so glad you are still selling these for people like her who will only use these - Thanks”

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Posted 4 years ago

“Great service as always. Thanks”

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Posted 4 years ago

Valerie Janes

Verified Reviewer

“Or was dispatched quickly .Also arrived in time .Not easy in this difficult time .Thank you .”

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Posted 4 years ago

“Helping my husband, a Marlboro smoker, give up! Delivered earlier than expected too!”

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Posted 4 years ago

Grace Stewart

Verified Reviewer

“Print delivery but my refills were out of date expired SEP 19 not very pleased”

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Posted 5 years ago

Good Morning Grace, Thank you for reaching out to us. Please accept our sincerest apologies for receiving an out of date product, this is a very rare occurrence. If your issue has not already been resolved, please contact our customer care team as soon as possible , so we can arrange for new packs to be sent out to you. Kindest Regards -Grant- VIP Customer Care

Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

Hi Gary, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on admin@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards, -Grant- VIP Customer Care

Posted 5 years ago

Michele Kenny

Verified Reviewer

“I stopped smoking many times in the past, but always ended up back on cigarettes, as I liked a cigarette when I had alcohol. Now I can have that cigarette without getting hooked on nicotine. Thank you.”

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Posted 5 years ago

Hi Michele , Thank you very much for your recent review of our cartomisers. It’s great to hear that you are enjoying VIP and the products we sell. Please keep an eye on our website for exciting new offers! Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Many Thanks, -Grant- VIP Customer Care

Posted 5 years ago