5 x Virginia Rolling Refills Reviews

3.5 Rating 11 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Marcel Urbaniak

Verified Reviewer

“Still waiting for delivery of the order.”

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Posted 4 years ago

“Not yet received.”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

Anthony Thorp

Verified Reviewer

“Excellent product and service.”

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Posted 4 years ago

Thanks for the great 5 star review! We want our cartomisers to be super-easy to use and enjoyable. If you have any future queries, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

“Have ordered a few times but last time wrong order sent. Contacted VIP & they immediately sent out the correct order - no quibbles. Very impressed with their customer service. Will def use again.”

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Posted 4 years ago

Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your cartomisers. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

“Never received the order. Everytime I call the phone doesn't even ring, just goes straight to music. Nothing on their website to say they aren't open and still taking orders and payments.”

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Posted 4 years ago

Hi, I'm sorry to hear you are having issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your parcel fails to arrive in this time then please contact our customer care team at customerservices@vipcig.com

Posted 4 years ago

“Still waiting on this order???”

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Posted 4 years ago

Penelope Hewitt

Verified Reviewer

“Excellent”

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Posted 5 years ago

Thanks for the great 5 star review! We want our cartomisers to be super-easy to use and enjoyable. If you have any future queries, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

Hello Anonymous Thank you for the excellent review! I’m glad that you are enjoying your Virginia Rolling Refills! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Kind Regards, Daisy – VIP Customer Care

Posted 5 years ago