5 x British Gold Exclusive Refills Reviews

3.9 Rating 7 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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“I haven't received this order yet when is it going to be delivered. I have tried calling but cannot get an answer. Please let me know when this delivery is going to arrive asap thank you”

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Posted 4 years ago

Hi, I'm sorry to hear you are having issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your parcel fails to arrive in this time then please contact our customer care team at customerservices@vipcig.com

Posted 4 years ago

“I can always rely on VIP product v good service perfect & delivery the same, thank you.”

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Posted 5 years ago

Hi there, Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your VIP British Gold Tobacco. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards -Grant- VIP Customer Care

Posted 5 years ago

“my partner likes these as she uses them at work and has tried other ones but they are not the same .”

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Posted 5 years ago

Thanks for the great 5 star review! We want our cartomisers to be super-easy to use and enjoyable. If you have any future queries, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Nathan – VIP Customer Care

Posted 5 years ago

“Goods delivered perfect, keep up the good work”

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Posted 5 years ago

Good Morning, Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards -Grant- VIP Customer Care

Posted 5 years ago

Teresa Myles

Verified Reviewer

Author didn't leave any comments.

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Posted 5 years ago

Jacqueline Tattersall

Verified Reviewer

“This flavour is perfect for me, I think it tastes just like the real cigarettes that I used to smoke.”

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Posted 5 years ago

Hello Jacqueline Thanks for the review. It’s great to hear that you have found the flavour for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on admin@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards, Daisy – VIP Customer Care

Posted 5 years ago

Teresa Myles

Verified Reviewer

“Very quick response and it's free delivery.”

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Posted 5 years ago

Hello Teresa! Thanks for the amazing review. It's great to hear that your orders arrive with you promptly and that you are happy with the service provided by the Customer Care Team. Take Care!

Posted 5 years ago