Strawberry Velvet E-Liquid Reviews

3.9 Rating 83 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Ashleigh O'shea

Verified Reviewer

“I haven't received it yet”

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Posted 4 years ago

Hi, I'm sorry to hear you are having issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your parcel fails to arrive in this time then please contact our customer care team at customerservices@vipcig.com

Posted 4 years ago

“I normally purchase the strawberry Velvet liquid and have no problem with the product or the taste. My last order was VIP181326 places on 28/03/2020 and I was not sent this and instead sent someone else’s order. I spoke to someone via web chat who replaced another order, however I am still waiting for VIP186815 to arrive and the order VIP181328 to be collected.”

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Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Eileen Wittkowski

Verified Reviewer

“I give 4 stars, a star deduction, because instead of Strawberry Vevet I received tabacco cartrigdes. But you have such a incredibly nice customer service (a Lady)who immediately took care of it and organized a replacement delivery Thank you! ( I forgot your name, I am so sorry)”