USA Kentucky Tobacco E-Liquid Reviews

4.4 Rating 160 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Chris Burridge

Verified Reviewer

“Always pleased with this E-Liquid, reminds me of when I smoked roll ups. VIP always ship very quickly, I can order on a Monday and get by Wednesday. Would highly recommend.”

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Posted 4 years ago

Thank you so much for taking the time to write such a positive review. It’s great to hear that you have found your favorite liquid with us here at VIP! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

Vincent Weedon

Verified Reviewer

“Excellent service, I got what I ordered when it was promised..”

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Posted 4 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your products! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

“Sorry I can't give you a review on my order as I haven't took delivery yet..I have emailed with no reply I have tried calling but no luck there just can't get any satisfaction”

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Posted 4 years ago

Thank you for contacting VIP regarding your order. We apologise for any inconvenience this has caused. We are currently experiencing some delays with customer orders. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive within the 7 working days or you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customerservices@vipcig.com. Kind Regards VIP

Posted 4 years ago

“Very prompt and efficient service.”

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Posted 4 years ago

Hi Bob Thank you for taking the time to write us a review, we are pleased to hear you are happy with the products and service we offer.

Posted 4 years ago

William Irwin

Verified Reviewer

“Cannot write any review as I have not received my order now waiting One week and even no answers to my e-mails”

Helpful Report

Posted 4 years ago

Were sorry to hear you have had issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your order fails to arrive in the 7 days then please contact our customer care team at customerservices@vipcig.com, our team will be happy to assist you.

Posted 4 years ago

Treana Manning

Verified Reviewer

“great service”

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Posted 4 years ago

Thank you for the 5 star review

Posted 4 years ago

Steve Taylor

Verified Reviewer

“Still not received !”

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Posted 4 years ago

Hi, I'm sorry to hear you are having issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your parcel fails to arrive in this time then please contact our customer care team at customerservices@vipcig.com

Posted 4 years ago

“I am still awaiting my parcel and unable to track it”

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Posted 4 years ago

Hi Sorry to see you haven't received your order yet. please contact out customer care team at customerservices@vipcig.com so we can look into this for you. Due to the situation with Covid -19 we are experiencing a higher than normal demand on our online platform, due to this we are currently experiencing delays, and are advising customers to wait 5 - 7 days for all deliveries. I apologise for any inconvenience this may cause

Posted 4 years ago