VIP Alpha Base Kit Reviews

3.9 Rating 15 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Posted 4 years ago

Diane Walker

Verified Reviewer

“I have not as yet received my alpha base kit very dissapointed”

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Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders over the new year and have been trying their best to get all orders out as soon as possible. If you would like an update on the location of your parcel or require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via admin@vipcig.com. Kind Regards -Grant- VIP Customer Care

Posted 4 years ago

“Добрый день. Можешь называть меня Киска. Познакомлюсь с мужчиной для встречи. Приеду к тебе на район или встримся у меня. Живу близко. Мои фото”

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Posted 5 years ago

David Hartley

Verified Reviewer

“Not quite what I was looking for too big and bulky for me, I've put liquid in so can't return”

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Posted 5 years ago

“The pros.......great draw and full flavor .....good size mouthpiece...and a great size for the hand......this is the best vaper ive ever had !! and I love it...i truly do. Cons.....NO SPARE GLASS available to PURCHASE ....really!!!??????? Yes you get a spare with it.........but im clumsy.....i break things.........i need spare glass to buy.......get it sorted VIP”

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Posted 5 years ago

Hi Nina, Thank you very much for your recent review of the VIP Alpha Base Kit. It’s great to hear that you are enjoying VIP and the products we sell. Please keep an eye on our website as tanks for your device will be available to purchase soon! Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Kind Regards -Grant- VIP Customer Care

Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“Purchased this e cig 4 months ago. At the weekend the glass tank cracked . Spoke to VIP ego advised me that there is no replacement glass ( unlike every other ecig) and the only option was for me to purchase a new alpha ecig OR look around to see if any other ecig glass tank might fit . This is ridiculous, pay £30 and can’t get a replacement part. NOWHERE on their website does it say this is the case with regards to the glass . So now I’m stuck with a battery and a coil and no way to use this ecig! They should be advising customer of this before purchase. It’s not fair and a con”

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Posted 5 years ago

Hello DJ We sincerely apologise for any inconvenience that this may have caused you, our replacement glasses are due to come back in stock. If you can kindly, give us a call on 0161 413 0370 I am sure one of our customer service advisers will be more than happy to help. Kind Regards- Halle VIP Customer Care

Posted 5 years ago