15 x USA Tobacco Refills Reviews

3.8 Rating 20 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

Visit Product Page

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

Visit Product Page

Elaine Shepherd

Verified Reviewer

“great service thanks”

Helpful Report

Posted 4 years ago

Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your Cartomizers. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customerservices@vipcig.com. Kind Regards – VIP Customer Care

Posted 4 years ago

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

Thank you for the 5 star review Kind Regards VIP

Posted 4 years ago

“we haven't received anything!!!”

Helpful Report

Posted 4 years ago

Hi, I'm sorry to hear you are having issues with your delivery. We are experiencing a huge increase of new customers to our online platform due to the current situation with Covid-19. All these new customers have ultimately led to a huge spike in the volumes of our online orders. Our warehouse is at full capacity and working very hard to ensure orders are going out as soon as possible. The warehouse team is trying to pick and pack as many orders as possible whilst trying to replenish our stocks, to ensure customers can order what they require. Currently our delivery times is 5-7 working days. If your parcel fails to arrive in this time then please contact our customer care team at customerservices@vipcig.com

Posted 4 years ago

“Order submitted on 4April. Order not dispatched until 8 April. We are now 11 April and order still not arrived. Not what I call acceptable service.”

Helpful Report

Posted 4 years ago

Jennifer Molyneux

Verified Reviewer

“Not yet received - can you please look into this”

Helpful Report

Posted 4 years ago

Ann KELLY BRYANT

Verified Reviewer

“Was using the glass refillable cartomisers this is so much more convenient and you don't accidentally get a mouthful of liquid”

Helpful Report

Posted 4 years ago

Elizabeth Finch

Verified Reviewer

“Over a week since ordered was informed on Thursday been despatched???still no luck but money has gone out of account”