Barbara Pascoe

“I'm usually very happy and fully satisfied with my purchases, however occasionally I seem to get a batch of cartridges that really don't last as long as they should!. The delivery always comes when the tracking system tells me it will come and the driver is always very pleasant, polite and well mannered.”

Helpful Report

Posted 3 years ago

Carole Bates

Verified Reviewer

“Good products . Great speedy service.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Otis – VIP Customer Care

Posted 3 years ago

Mavis Parker

Verified Reviewer

“No problems”

Helpful Report

Posted 3 years ago

Thanks for the great 5 star review! We want our cartomisers to be super-easy to use and enjoyable. If you have any future queries, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Otis – VIP Customer Care

Posted 3 years ago

“Excellent service ordered on Monday delivered Tuesday”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Otis – VIP Customer Care

Posted 3 years ago

Christine Williams

Verified Reviewer

“It would be more convenient if there were 5 cartridges in a pack. Also the price is very high now so am trying to give up”

Helpful Report

Posted 3 years ago

Good Afternoon Christine, Thank you for your recent review. We are sorry to hear that the e-liquid you ordered has not met your expectations as we pride ourselves on producing the highest quality liquids for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on admin@vipcig.com. Kind Regards VIP

Posted 3 years ago

David Mac Macleod

Verified Reviewer

“As you know I have been a customer for some time and I now believe I am not getting value for my money. The amount of liquid in the capsules has gone down while the price has risen.”

Helpful Report

Posted 3 years ago

Thank you for your recent review on your VIP Cartomizers. I am sorry to hear this Our quality reports are completed on every batch of Cartomizers that are introduced to us from our manufacturer and at present we are not aware of any issues relating to these. What we believe may have happened is the wadding within the filter has slipped in the cartomizer and therefore not connecting with the atomizer. Generally giving this quite a hard or strong blow, this will allow the wadding to fall back to the bottom of the filter and connect to the atomizer. Batteries can also be a factor of why you don’t feel you are getting the best out of your cartomizers, we advise replacing your batteries every 3 months as the battery will start to degrade and not power the cartomizer to its full potential. I hope this helps! If you ever require any assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Otis – VIP Customer Care

Posted 3 years ago

Mavis Parker

Verified Reviewer

“Very similar to original cartomisers very satisfied with purchase”

Helpful Report

Posted 3 years ago

Thanks for the great 5 star review! We want our cartomisers to be super-easy to use and enjoyable. If you have any future queries, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Otis – VIP Customer Care

Posted 3 years ago

Barbara Wyer

Verified Reviewer

“Disappointed on your price”

Helpful Report

Posted 3 years ago

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