Ten Motives Spare Battery Reviews

3.8 Rating 145 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Rosemary Smith

Verified Reviewer

“Unable to use as part of order not supplied”

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Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Still waiting for delivery after 2 weeks have past - 2 phone calls with no one answering, 2 emails with no one answering......and they ask me to write a review???? My review is - STAY AWAY”

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Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Michael Dobson

Verified Reviewer

“Just as good as other product, will keep using.”

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Posted 4 years ago

Hi there, Thank you very much for your recent review of your 10 Motives Spare Battery. It’s great to hear that you are enjoying VIP and the products we sell. Please keep an eye on our website for exciting new offers! Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Ordered 7th May, order delivered 18th May no battery in package, emailed 3 times and telephoned to get replacement, 5th June still not received then received an email with an invoice for the battery that was supposed to have been dispatched that i’ve already paid for! Never again will i use this company”

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Posted 4 years ago

Rosemary Rollitt

Verified Reviewer

“Long battery life. I did try to order the starter pack with the V2 Migration code. Wasn't able to do it.”

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Posted 4 years ago

hi there, Thanks for the amazing review! I’m glad to hear that your 10 Motives Spare Battery has arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Valerie Greenan

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

Hi there, Thanks for the amazing review! I’m glad to hear that your 10 Motives Spare Battery has arrived with you and that you are enjoying your VIP vaping experience! If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team who are more than happy to help on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Darren Robinshaw

Verified Reviewer

“Looks good but does not fit my mums VIP charger ??? Had to buy a new charger , I think this info should be on your site”