Ten Motives USA Tobacco Flavour Refills Reviews

3.2 Rating 44 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Alison Mcallister

Verified Reviewer

“Just as good as the last USA tobacco”

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Posted 4 years ago

Hi there, Thank you very much for the exceptional review on your 10 Motives Cartomizers. We pride ourselves on producing and sourcing the best quality products at affordable prices. If you ever require assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Rosemary Smith

Verified Reviewer

“Can't review as part of order missing so unable to use”

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Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“VIP refills was better and cheaper”

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Posted 4 years ago

“Since the VIP range stopped and we now have to buy ten motives, not too good as before you could get a pack which consisted of 5 refills, but now it is only 4. Preferred the VIP range.”

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Posted 4 years ago

Hi there, Thank you for your recent review. I are sorry to hear that the device you ordered has not met your expectations as we pride ourselves on producing the highest quality devices for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Please give us a call so we can investigate further and resolve these issues. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Colin Southgate

Verified Reviewer

“I haven't received the item yet, so I can't give a review of the product. I can give a review of delivery which, over the last seven or eight months has been shocking”

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Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Maureen Mutch

Verified Reviewer

“Has the flavour changed do prefer the older usa tobacco flavour, will probably look for another flavour, and why the change in the battery?”

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Posted 4 years ago

Jean Wilkinson-bentley

Verified Reviewer

“Excellent service and product”

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Posted 4 years ago

Hi there, Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your 10 motives USA Tobacco cartomisers.. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Taste is good but the refills have a strong smell when opened and don't last as long as my previous brand.”

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Posted 4 years ago