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Ten Motives V2 USB Charger Reviews

2.9 Rating 35 Reviews
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About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Maureen Dugdale
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 4 years ago
Hi there, Thank you very much for your recent review of your 10 Motives USB Charger. It’s great to hear that you are enjoying VIP and the products we sell. Please keep an eye on our website for exciting new offers! Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care
Posted 4 years ago
Joan Andrea Burnside
Verified Reviewer
“HAVING BEEN CHARGED FOR CHARGERS IT WAS DISAPPOINTING TO DISCOVER YOU HAVE NONE IN STOCK AND WE ARE STILL AWAITING A REFUND. VERY POOR.”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Joy Whitaker
Verified Reviewer
“brilliant service from VIP as usual”
Helpful Report
Posted 4 years ago
Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Gill Appleton
Verified Reviewer
“Janet was so helpful brilliant customer service”
Helpful Report
Posted 4 years ago
Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Peter Barry-davies
Verified Reviewer
“I ordered - and paid - for 2 chargers and batteries. The batteries turned up but on the delivery note it says N/A next to the chargers. And no indication of when these might be delivered!!!”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Kevin Dennington
Verified Reviewer
“out of stock. no indication of when I will get what i am sure I have paid for”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Christopher Heaton
Verified Reviewer
“Have not received it Yet - Very disappointed because I received the cartomizers and the battery but can't charge the battery!”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Michelle Kennedy
Verified Reviewer
“Haven’t received them yet”
Helpful Report
Posted 4 years ago
Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
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