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Ten Motives V2 USB Charger Reviews

2.9 Rating 35 Reviews
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About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Philip Habergham
Verified Reviewer
“Not received.”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Rosemary Smith
Verified Reviewer
“Unable to review as missing from order”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Lesley Scott
Verified Reviewer
“Missing from my order and I ordered two”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Nisreen As-sultany
Verified Reviewer
“I did not receive this USB charger with my whole order because it is out of stock .”
Helpful Report
Posted 4 years ago
Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Anonymous
Verified Reviewer
“Still waiting for delivery after 2 weeks have past - 2 phone calls with no one answering, 2 emails with no one answering......and they ask me to write a review???? My review is - STAY AWAY”
Helpful Report
Posted 4 years ago
Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Anthony Talbott
Verified Reviewer
“Apart from the fact that the USB charger is different to the original, something that perhaps you ought to have hi-lighted. Service from you generally has been excellent. Thank you”
Helpful Report
Posted 4 years ago
Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards Grant VIP Customer Care
Posted 4 years ago
Anonymous
Verified Reviewer
“I have just had to change from VIP to 10 motives, I was little unsure at first but now find them equally as good. I had a small problem with delivery, thanks to Covid19!! but Rebecca at customer services couldn’t have been more helpful, Thanks Rebecca.”
Helpful Report
Posted 4 years ago
Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards Grant VIP Customer
Posted 4 years ago
Allan Mayers
Verified Reviewer
“Wouldn't have needed to buy this if VIP hadn't changed their products which are not compatible with previous version.”
Helpful Report
Posted 4 years ago
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