British Gold Exclusive Tobacco E-Liquid Reviews

4.6 Rating 490 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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“Bought 20 e liquids in total and all had a broken seal on the bottom I got replacements and still all of the seals where broken on them. This was for you 70 year old grandma and they could have been tampered with or anything. Even worse that we are in the middle of a pandemic”

Helpful Report

Posted 4 years ago

Hi there, Thank you for contacting us regarding your liquids. Please give us a call today so we can book a collection and get these liquids returned to us for disposal. The customer care team will be more than happy to replace any liquids with the same problems. You can reach our Customer Care team on 0161 413 0370, or send us an email to customercare@vipcig.com. Best Wishes Grant VIP Customer Care

Posted 4 years ago

“british gold is a good e liquid but new bottles not as good has old ones. top hard to take off and pumping liquid seems to take forever .”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Eric Ritchie

Verified Reviewer

“Royal mail mishap contacted VIP and they sorted the issue and my order was delivered two days later by dpd great product and service. Thank u VIP.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com Kind Regards Grant VIP Customer Care

Posted 4 years ago

“The product is brilliant,ordering on line is simple and fast delivery! The only thing I would mention in a negative way is my last order VIP have changed the bottles, they seem a bit flimsy plus the tops are very difficult to open, I have to ask my husband to open them for me and he struggles too!! Please change them back!!!!”

Helpful Report

Posted 4 years ago

Maxwell Buckley

Verified Reviewer

“It was too thick like a gel & tasted like plastic”

Helpful Report

Posted 4 years ago

Gary Anderson

Verified Reviewer

“I am unhappy as all the oil was out of date by 4 months. It all went in the bin, total waste of cash. Really unhappy with this purchase. The 1st time this has ever happened”

Helpful Report

Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. The dates printed on our bottles are the manufacturing dates and the liquids contained within are good to use up to 1 year past the manufacturing date. If you are still unhappy with your purchase, please give us a call and our friendly customer care team will be able to assist further. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Louise Kelly

Verified Reviewer

“you have changed this i will not be buying anymore liquid from you again this is rubish.”

Helpful Report

Posted 4 years ago

Margaret Foster

Verified Reviewer

“Excellent product.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your British Gold Tobacco e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago