USA Kentucky Tobacco E-Liquid Reviews

3.5 Rating 145 Reviews

About VIP Premium Vaping and E-Liquids:

VIP are a premium Electronic Cigarette and e-liquid company based in the UK. VIP manufacture and supply E-Cigarettes and a range of ECig accessories. As the UK's most established E-Cig company, VIP are commited to product innovation, great customer service and total commitment to their customers.

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Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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Carol Butler

Verified Reviewer

“This liquid has been changed with no reason as to why! Original was much better, new one has a strange aftertaste to it....NOT A HAPPY CUSTOMER!!”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any question you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

James Barker

Verified Reviewer

“Vip changed the usa kentucky E-liquid recently and its not as good, it now tastes a bit like the cirro tobacco flavour liquid. Not a great fan of it, will look around for a better one.”

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Posted 4 years ago

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

Barry Roffey

Verified Reviewer

“I have been buying from this company for a couple of years now and have never had any problems........ until now! First I had problems with their website that would not allow me to enter the correct liquid strength. I thought that I had at last succeeded as i went through the payment process but alas, upon receiving my goods the liquid was the wrong strength. I sent it back to the company, securely packaged and with the address totally visible. Since then (that was about 10 days ago) I have not heard a dickie bird. I even left my concerns on their "live chat" site but never got any response. Hopefully there is still time for them to redeem themselves but, at this moment in time, it is a one star review.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for any inconvenience this has caused. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Louise Kelly

Verified Reviewer

“less than very poor rubbish liquid.good luck with youre new supplier you will need it.never buying from you again .”

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Posted 4 years ago

“perfect vape. delivery swift.”

Helpful Report

Posted 4 years ago

Hi there, Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email customercare@vipcig.com. Kind regards Grant VIP Customer Care

Posted 4 years ago

Lesley Tierney

Verified Reviewer

“Been sent out of date E liquid. The expiry date was 31/3/20? I will contact Customer Service for a refund or exchange! Sure this is an error as normally great service.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Thomas Hastie

Verified Reviewer

“great product”

Helpful Report

Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your USA Tobacco e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago