Gary Devanney

“This used to be my favourite flavour, but something has changed. No taste and it doesn't last 2 minutes. Please rectify this asap.”

Helpful Report

Posted 4 years ago

Hi there Gary, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Joseph Grimley

Verified Reviewer

“Love it! And even better than the old version which I used for around 6 years. Don't be put off by the negative reviews. Try it and decide for yourself.”

Helpful Report

Posted 4 years ago

Morning Joseph, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

David Russell

Verified Reviewer

“Good service good product.”

Helpful Report

Posted 4 years ago

Hi David! Thanks for the positive review and feedback. The VIP Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile! We hope that you enjoy your Black Ice Blast E-liquid. If you ever require any further advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Preferred the older flavour”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Been using this for about 18 months now but it’s not the same anymore. Need to find an alternative.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. When you have a spare moment, please give us a call and leave your contact information, so a member of our Customer Care team can investigate further. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Not as good as the original. The taste varies and the bottle is hard to squeeze compared to the old design. The wattage settings and the coil needs changing compared to the old one as the VG is more in the new one. Prefer the old one though may be I am used to it.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Loretta Peyto

Verified Reviewer

“Since changing your suppliers quality has decreased significantly. The container is poorly designed making it difficult to expel the liquid, (I have to cut the top off the funnel part of the bottle), the liquid itself is watery compared to the original. The taste has been changed and not for the better. On the whole I think you have made a mistake is sourcing your product from a foreign country and should have stuck with the British company.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Lynda Moggridge

Verified Reviewer

“This is the best for me, it’s quite strong although I’ve never really had any other flavour. I’m sticking with this.”

Helpful Report

Posted 4 years ago

Good Morning Lynda, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Black ICE Blast E-Liquid Reviews