Rachel Fitzgerald

“Its not the same and tastes minty i wont be buying again”

Posted 4 years ago

Hello Rachel, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“RIP Red Fusion. Been buying for over two years but now the formula has changed, sorry to say I won’t be buying again. Really sad, it’s just a menthol e-liquid now - nothing more.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Denise Newton

Verified Reviewer

“Really don’t like the new red fusion .. was my favourite.. tasteless nothing like the original.. having to shop elsewhere now .. which is sad as always very helpful at my local kiosk in Wigan”

Helpful Report

Posted 4 years ago

Hi Denise, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

David Everett

Verified Reviewer

“I have used this oil for a long time suddenly it has been changed it is now flavoured with mint and cherry, it used to be mixed berry , anise and mandarin I won't be buying it again as I don't like the new flavour.”

Helpful Report

Posted 4 years ago

Hello there David, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Susan Beards

Verified Reviewer

“Not very pleased with the last batch,very different from previous orders.You must have changed them”

Helpful Report

Posted 4 years ago

Hi there Susan, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Gutted! I have used Red Fusion for years and just click re-order when I need more. My large order arrived and I am so disappointed as Red Fusion is no longer red , aniseed flavour and berry flavour have all but disappeared and all that is left is Menthol.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Doreen Jarvest

Verified Reviewer

“I was not very happy with my order. The nine bottles of Red Fusion which I purchased all had a clear liquid which I found strange as its colour is normally red as in the name. The liquid was in fact mint flavoured. The bottles had been incorrectly labeled.. Labled as Red Fusion but contained mint flavour.”

Helpful Report

Posted 4 years ago

Hello there Doreen, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. I can confirm our new liquids are supposed to be clear. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. A member of our Customer Care Team will be in contact with you soon to find out more information and answer any questions you may have. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“This product seems to have changed completely! It's white and tastes like Menthol. It seems completely wrong. I've been using Red Fusion for years and can't understand why this recipe would have changed so much. There is no hint of berry at all! Bought over 100 pounds of it. Had to give this a 5* otherwise doesn't get published. May need to find a new flavour which is disappointing as I loved this flavour! :-(”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your VIP experience. Please accept our sincerest apologies for any troubles you have encountered with these new liquids. Your loyalty and support for our brand is greatly appreciated and with your feedback, we can make the necessary changes to improve our products and the lives of our customers. When you have a spare moment, please give us a call and leave your contact information, so a member of our Customer Care team can investigate further. If you have any questions in the meantime, you can contact us on 0161 413 0370, or send me an email to reviews@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Red Fusion E-Liquid Reviews