“Exactly as described; the only issue we had is that this replacement part comes out about a 1/2 inch; therefore we made some adjustments. This part works like it suppose to. Pricing was very reasonable & quick delivery.”
“The right part. Wrong mounting plate. Poor customer service on my exchange. Simply dropped the ball since 1/21/25. I called today and was told to wait another 24 hours for a response.”
Hi Bryan,
We sincerely apologize for any inconvenience you’ve experienced. We understand how frustrating delays can be, and we regret that your exchange process has not gone as smoothly as expected.
Our team has emailed you requesting additional information to help resolve this matter as quickly as possible. Please check your inbox (including spam/junk folders) and reply at your earliest convenience so we can assist you further. If you have any questions, feel free to reach out to us at support@voomisupply.com.
We appreciate your patience and your business, and we’re committed to making this right.
Voomi Supply
