Hello,
We're truly sorry that you did not get the correct product. Our team worked with you on your return and we made sure a full refund was issued back to you.
Please let us know if there is anything else we can do to make it up to you.
Sincerely,
Voomi
“I never received this item. I received something else and immediately returned it. I was charged for the item I ordered (but didn't receive) but am still waiting for my credit.”
Hello Susan,
We apologize again for the shipping error. Our team got your return back this week and we've issued you a refund for it today.
Regards,
Voomi
