Hi Nelba,
We sincerely apologize for the inconvenience caused by not receiving the product you ordered. Per your request, we have already issued you a full refund. Please note that it may take a few days for this refund to show up on your credit card. Thank you for your patience and we apologize for this misunderstanding. Please reach out to our support team at support@voomisupply.com and we would be happy to offer you a discount off a future purchase. We hope to have the opportunity to earn your business in the future.
