“We’re human. We make mistakes.
But the product they sent me was not even close. The item number was not even close.
Simply just a case of neglect here.
Either I buy the original product (hoping they don’t mess up again) and they reimburse me.
Or I send the wrong item back and wait for a credit.
So I had to drive 3 hours to get the part I needed from a different supplier.”
Hi Julian, we are very sorry for any inconvenience caused. We have sent you a return label and will issue you a full refund upon return. We sincerely apologize for the miss on our end.
