Hi Daymond,
I'm sorry to hear that and apologize that the product sent to you was defective. I see that you filled out the return request form and we sent you a return label and the warranty form to fill out for defective item. As soon as you ship that back to us, we will issue you a refund or replacement as per our policy. Please reach out to us at support@coomisupply.com if we can assist you further.
