Hello,
We were very sorry to hear your shipment was lost with FedEx. Our team worked with you to get a lost claim submitted and we made sure you were refunded in full for the missing shipment.
A member of our team reached out to you to see if there would be anything else we could do to make it up to you. Please let us know if there is anything else we can do to help make up for the experience.
Regards,
Voomi
