“We received the unit quickly and it is installed and working. I'm not sure I will purchase another unit online as it did arrive with significant shipping damage. Probably too large for UPS. Maybe it needs better packaging.”
Hi Patrick,
Thank you for your feedback—we’re glad to hear the unit is installed and working well. We’re very sorry it arrived with shipping damage. That’s definitely not the experience we want for our customers, and we appreciate you bringing it to our attention.
Please reach out to our support team at support@voomisupply.com so we can look into this further and make things right. We’re always working to improve our packaging and shipping methods, and your input helps us do that.
Thanks again for your purchase and we appreciate your business.
— The Voomi Supply Team
