Hi Jack, we are sorry to hear that the item you purchased is not working. If the item is defective, please fill out the return form on our website and we can help get this resolved for you.
“I would not have responded to this, but you asked. I did purchase and did receive the product, installed it following installation instructions but after several attempts to connect to my excellent wi-fi system it would never connect.
The folks at Voomi approved a return and have received the return and I am waiting for a credit.”