“I chatted with an associate to make sure this was the correct part. It took longer than they thought, so they said they would email me. I wasn't confident that I would be followed up with, but to my surprise, I received an email the very next morning confirming my part was the right part. The email included a link for easy purchase. I bought the part and it showed up the very next day, which was amazing because we had been without heat for a few days and it was unusually cold for us. So pleased with the help and our product.”