“I have been enjoying this product but feel that the new price of £20 for a ePen 3 kit has priced me out !!! The pens rarely last more than 2-3 weeks.”
Hello Gary. Thank you for your feedback, and we are pleased to hear that you enjoy using your ePen 3 device. A member of the team will contact you shortly, regarding the longevity of the device, as you should not need to change them every few weeks.
“Very happy with build quality, and delivers a more satisfying experience. Don't yet know how the cost of fluid compared with my e pen. The one criticism is that because the mouthpiece is dark plastic I can't see how much fluid is left, and have to constantly carry a spare. Overall, much easier to achieve a satisfying result than fiddling about with the tightness of the screwed cartridge”
Hello Paul, and thanks for your feedback, about the ePen 3. There is a feature on the device that is designed to let you know when the cartridge needs replacing. Once the cartridge has run out of eLiquid, the light on the device will flash white five times. Then pull out your old cartridge, and insert a new one. Alternatively, if you remove the cartridge and hold it up to the light, or using the torch facility on our mobile device, you can see how much eLiquid is left in the cartridge. We hope this information has been useful, and if you have any queries about the device, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00), or by email: info@govype.com and a member of the team will be happy to help you.
Thank you so much for your five star review! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this!
