Hi Kelvin
We are sorry to hear that you received some damaged tiles. We are always happy to replace or refund broken tiles if notified of the issue.
Please let us know if you still need assistance with this.
Kind Regards
Walls and Floors
“A little lighter than pics show but managed to get a match with an already laid floor so quite happy. One of the tiles I received was broken (but as i only ordered 4 individual tiles and they needed cuts it was ok, but could have been problematic if full time was needed)”
“Having moved a kitchen island and realising that slates had not been laid underneath, the Country Farmhouse slates turned out to be a perfect match, in fact can’t really tell the difference between new and old !”
