Hi Lavenda,
Sorry to hear the tile is not as you expected.
You can contact our customer service team and they will be happy to try and source an alternative.
“The tiles are exactly what I was looking for except the size ( as I need 20cm x20cm but not many this size tiles are on the market). The tiles like like they are seconds, with dents or nobs all over one tile and the other has marks on them.”
