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Shipping Reviews

1.8 Rating 411 Reviews
Would not recommend. Variation in size, it says 61.5cm and actual tile is 60cm, very big variation in colour from light brown to very dark brown. Description on the website is misleading
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Posted 5 months ago
Jayne Fisher
Verified Reviewer
This should have arrived yesterday. It's been promised for tomorrow after I complained today. Fingers crossed ey?
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Posted 5 months ago
This item didn’t arrive due to me cancelling the order down. I purchased the item with next day delivery and after 4 days of waiting to find out I’d been promised the wrong delivery date for a second time, I had to cancel it down which left me in a difficult position still without this trim.
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Posted 5 months ago
Wrong sample sent ,they sent wall panels
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Posted 5 months ago
Sent wrong sample ,they sent wall panels ..thank goodness,I hadn't paid for over £500 of flooring !
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Posted 5 months ago
Again, sent wall panels not floor tiles ...rubbish service
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Posted 5 months ago
Unfortunately our panels arrived damaged. Not a lot of protective packaging, so could have easily been done or could have been the clumsy delivery driver, who hit them on the van roof several time when getting them out. Overall panels look great and just what we wanted. Shame about the damage but due to the panels needing to be cut to size we should be okay.
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Posted 5 months ago
quite rough to touch also the colour was meant to be light oak- it’s completely white, sending back on you own expense when item is 2.4m high is not ideal so I’ll have to put up with the colour I don’t like. Order samples as what you see on your screen is not quite the same.
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Posted 5 months ago