Hi Bhano
I am sorry to hear that you received a damaged sample. I can see that we were awaiting an image of the damaged tile from you prior to sending a replacement. I have arranged for another tile to be despatched for delivery on Wednesday.
Kind Regards
Walls and Floors
Hello
I am very sorry to hear that you did not receive your full order due to a stock issue, we are awaiting your response as to how you wish to proceed with your order and we will be happy to help.
Kind Regards
Walls and Floors
Hi Haz
Thank you for your feedback.
The reason the sample was small is because you ordered a free cut sample rather than a paid for full size one. For the better over all idea of what a tile will look like you can buy a full sample in the same way you ordered a free cut piece.
Kind regards
Walls and Floors
