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Shipping Reviews

1.8 Rating 272 Reviews
The tiles themselves are fine but totally dissapointed with the delivery! After paying a whopping nearly £27 delivery charge, they weren't even delivered on the day they were meant to. Total extortion!!!
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Posted 2 years ago
Really lovely colour but very delicate - the first batch we ordered were smashed during loading and had to be repacked and sent. When we received the second batch, many were smashed or chipped and almost all of them are covered in a hardened glue that takes a while to scrape off. Such a shame as the product itself is lovely.
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Posted 2 years ago
Mr Juan Bonnin
Verified Reviewer
Arrived in a horrendous condition, completely mangled. W&F refunded immediately though
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Posted 2 years ago
The photos are off the rocker. The photos are yellow the tiles are brown and dull. Need better quality pictures which render a real picture
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Posted 2 years ago
Beautiful tiles, but delivery charge very expensive...hence only 3 stars
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Posted 2 years ago
Rajeeb Rashid
Verified Reviewer
Ordered 2 samples. 1st one took a long time to arrive. The 2nd didn't arrive at all.
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Posted 2 years ago
Tierney Lovell
Verified Reviewer
Arrived broken! Poor quality service
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Posted 2 years ago
Hi Tierney Many thanks for your review. I am sorry to hear this. I can see that we arranged for a replacement to be sent out for delivery on a next day service for you. I hope this one arrived safely. If there's anything else we can help with, please don't hesitate to get in touch. Kind Regards Walls and Floors
Posted 2 years ago
Most of the tiles were damaged and the quality wasn’t as good as the sample
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Posted 2 years ago