Hi Bhano
I am sorry to hear that you received a damaged sample. I can see that we were awaiting an image of the damaged tile from you prior to sending a replacement. I have arranged for another tile to be despatched for delivery on Wednesday.
Kind Regards
Walls and Floors
Hello
I am very sorry to hear that you did not receive your full order due to a stock issue, we are awaiting your response as to how you wish to proceed with your order and we will be happy to help.
Kind Regards
Walls and Floors