“Ordered 16m2 sq for my bathroom. The tiles supplied were two different shades from two different batches (from one order). Very poor service - non existent quality control.”
“Tiles very different than sample sent. Delivery company very unprofessional and rough when unloading resulting in a lot of broken tiles which were replaced.”
“Broken on delivery. When I laid the broken tile on the bathroom floor to see the effect, it broke further. Even if not broken, I think this tile would be too smooth and dangerous if wet to use in my bathroom. It is only £10 sq m in the sale so it is a cheap fix and actual colour and pattern is lovely.”
“Terrible quality a very experienced tiler simply refused to lay them as he said they are the worst quality and so poorly cut he would not want to be responsible.... and walls and floors as me to pay to return them.”
“My husband put tiles up whilst I was out, so he didn't notice the different shades as he is colour blind. So now they won't refund, they said we should have checked them.
Funny I thought that was their job.”
