Hi Tierney
Many thanks for your review.
I am sorry to hear this.
I can see that we arranged for a replacement to be sent out for delivery on a next day service for you.
I hope this one arrived safely.
If there's anything else we can help with, please don't hesitate to get in touch.
Kind Regards
Walls and Floors
“I bought a large quantity of these tiles for four projects. After two were done, the tilers used more tiles than expected. I tried to order additional tiles to complete the remaining two projects and discovered that the range had been discontinued. There was only the 1200X 600 left and I had to undergo an expensive redesign to accommodate the replacements. Also, the replacement tiles appeared to be a different brand and do not match the original tiles.”
Hi Ian
Thank you for your product review.
Sorry to hear you weren't able to order more of the tiles you were after. I can't see that you contacted us to see if we could source some more for you. If we can help with anything in the future do please let us know.
Kind regards
Walls and Floors
“Disappointed tiles are described as white but when I received them it was cream,off white colour. So disappointed but I had no choice as my tiler had another job to start so I used it. Not what I wanted.”