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Shipping Reviews

1.8 Rating 410 Reviews
I received a sample that had no colouring on it. Would it be possible to send me another sample that has the blue and and orange fleck in it please?
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Posted 3 years ago
Hi Mariam I am sorry to hear the cut sample you received did not have any colour. I have arranged for a replacement to be sent for you to see the full effect of the tile. I hope this helps. Kind Regards Walls and Floors
Posted 2 years ago
1 tile short, emailed, but not had a reply :(
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Posted 3 years ago
Ordered and paid for a sample which arrived very quickly (next day) within an hour of receiving the sample I tried to place the order for the number of tiles I needed but they were no longer available or even advertised on their website. Completely pointless and a waste of money on a sample when you cannot order less than 24 hours later!
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Posted 3 years ago
DO NOT ORDER FROM THIS SITE, The Tiles I ordered looked nothing like what was shown on the site. I was then instructed by customer services (Ciara Banks) who was particularly rude saying it was my fault that I hadn't ordered a sample and therefore I had to Pay the £52.38 to have the tiles costing £92 picked up. I wish I could upload a photo of the tile I received to show how completely different it is to that advertised and i've had to pay all of this money to send them back. I never usually write reviews but on being asked by an automated email I felt I had to warn others, please don't waste your time or money.
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Posted 3 years ago
The tiles look great, but the information provided about them on your website is inaccurate. The tiles are 8mm thick not 5mm as stated, which is what we needed due to a tight fit with our shower door.
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Posted 3 years ago
Not received them yet.
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Posted 3 years ago
I was sent a sample without any veining, totally pointless as I’m unable to see what the tile looks like!
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Posted 3 years ago
Mr Alan Jefcoat
Verified Reviewer
I have requested a sample but not received it yet.
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Posted 3 years ago