“Unfortunately our panels arrived damaged. Not a lot of protective packaging, so could have easily been done or could have been the clumsy delivery driver, who hit them on the van roof several time when getting them out. Overall panels look great and just what we wanted. Shame about the damage but due to the panels needing to be cut to size we should be okay.”
“quite rough to touch also the colour was meant to be light oak- it’s completely white, sending back on you own expense when item is 2.4m high is not ideal so I’ll have to put up with the colour I don’t like. Order samples as what you see on your screen is not quite the same.”
“Poor quality a lot arrived damaged in some way but great carpentry meant we could lose the damage and instead of sending another one out (I ordered an extra 3 but needed one more instead because of the cuts) straight away so I could finish the refurb they sent to me in the afternoon of the day of opening”
“First time I have installed real slate. The slates were of varying sizes, which I graded into three piles. And then laid, I had the odd banana shape, and one or two 5mm difference in sizes. Laying the tiles was a very emotional experience, and my language at times was pretty impressive even forr my standards. They do look the balls, now though. End result is great.”
“Poor service had to cancel as my got told a family
Member had been told she wasn’t going make it so I Went to visit her , they took £80 off my refund which is more than a panel itself, it’s been a week and still no refund”
