“This looks nice when installed but is very easily marked and has a white base so scratches show white. My delivery was riddled with damaged boards, even the second delivery which was to replace damaged boards in the first. Fortunately, customer service (Lucy) was outstanding in sorting replacements quickly in time for me to finish the job on schedule. Without Lucy looking after me, I’d be scoring minimal stars for the experience with Walls and Floors.”
Good Morning Kynan,
Many thanks for taking time to leave us a review.
I am sorry to learn about the issues faced with your delivery.
I am however pleased to hear that Lucy was efficient in getting this sorted for you.
We appreciate your honest feedback, and will pass this over to all the relevant teams.
Apologies once again for any inconvenience caused.
Kind Regards, Holly.
Walls and Floors.
Hi David,
Thank you for taking the time to leave us a review,
I am sorry to hear you are not happy with the delivery service of your order, I can see we have been in contact with you regarding the delivery of your order, which has now been scheduled with our third-party courier.
If you need any further assistance, please let us know.
Kind Regards,
Walls and Floors.
Hi There,
Thank you for taking the time to leave us a review,
I am sorry you were not happy with the sample.
If you need any further assistance, in finding an alternative that may meet your expectations better, please feel free to reach out to us.
Kind Regards,
Walls and Floors.
“We looking for by 45-50 sqm floor tiles. Company promise delivery sampel on Tuesday today is Thursday and we still don't have any parcel. How we can make business with you.”
“I have been looking for plain white tiles for a long time. These aren’t pure white as other people have said in previous comments. They have a bit of shade of grey to them.
The tiles arrived quickly and price was good.
Annoyingly when I ordered one tile to ensure I like it before I made the big order, I didn’t notice the finish of the edges. They have now been fitted to the wall and in mnay of the tiles the edges finish is brown rather than white. It makes the walls look like they are dirty.
Gutted after having spend a a lot of money on doing the bathroom”
