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Shipping Reviews

1.8 Rating 773 Reviews
I have not received this order
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Posted 1 year ago
10 Tiles arrived on 1 pallet, What a perfomance. This cost extra delivery cost
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Posted 1 year ago
Sharon Hadley
Verified Reviewer
Was really messed about with delivery took phone calls and multiple delivers to finally get all my tiles ! Took a week and half which was then too late for my fitter to put them up The delivery company that they use sent a driver who would not even take the tiles of the van … he expected me to do that myself On a brighter note I do like the tiles I was given a part refund …. However this has not covered my extra costs …. They did not turn out cheap in the end
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Posted 1 year ago
Chris Orphanou
Verified Reviewer
Amazingly only part order is delivered!
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Posted 1 year ago
Denise Allwood
Verified Reviewer
Not same as on line picture colour
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Posted 1 year ago
Rakesh Gulati
Verified Reviewer
i wish you would not call grey black - Black is balck not anthracite
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Posted 1 year ago
ANNE-MARIE Stone
Verified Reviewer
Unfortunately a chunk had come off one of the tiles and the others were odd in colour and not as good in terms of quality as the previous full size tile samples I received last year. It's a shame because I am a returning customer and I came back to you because the initial tiles were really good. Maybe it was just a bad batch
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Posted 1 year ago
Sharon Hadley
Verified Reviewer
Ordered 130 tiles on a Thursday expected delivery Monday ! Didnt receive it as they only had 88 so said I would accept them so kitchen fitter could at least do the floor ! Over night the 88 went down to 49 on calling spoke to staff who were sorry ???! She said she would have a look into what happen and call me back … I’m still waiting My kitchen fitter wanted to be finished this week I am now going to have to pay him extra to come back If when I paid for the full amount of tiles on the Thursday it was stated they didn’t have them I wouldn’t of ordered them I definitely wouldn’t order from here again having kitchen done is stressful enough without this
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Posted 1 year ago