“Delivery was fine, panels were fine but, when we decided we didn’t want them, we got told we had to return them ourselves at our own cost. Other companies we use understand that this approach to returns means you won’t go back”
“awful service. would never use this company ever again! ordered my panels x3 to come 19/11/2024, the delivery driver said they where all snapped at the depot but the manager said to still deliver them and get the customer to refuse them, called up was told they could come thursday, wednesday evening they emailed to say they where not going to be delivered, called up was told friday… within seconds of being on the phone, the lady then told me she had ‘told a lie’ whilst laughing, said she made a mistake and it would be saturday, this was after me calling at 9am and nobody calling me back telling me multiple times they where ‘searching the spot for the panels’ which seems untrue to be searching for them for that many hours, my partner had plans with our daughter and had to cancel the plans causing us to lose out on money and quality time. awful service.”
