“Tiles are nice some broken so need to contact the company asap as my tiles get fitted on Tues next week. Good price for tiles but spoiled by a £70 delivery !!!!”
“Still haven't received the order. Received a message from the DPD yesterday saying I wasn't at home when we have decorators at home waiting for these tiles. Noone came to my door. I have CCTV to prove this. I then get a message from DPD saying it will be delivered to a store close by and I will have to wait for a parcel number to collect it. Still waiting for a parcel number and still no tiles.
Asking for a review when your DPD driver Karamvir Singh was supposed to deliver this yesterday to my house. I would like to know when I will receive this?”
“You have asked for a review ,but I have not received the item yet ,The delivery date is for tomorrow, so maybe in future wait for a review after items have been delivered. so unable to comment as swaying ddelivery.”
Hi Michelle,
Thank you for leaving a review,
Sample deliveries can take up to 2-3 days, however, please let us know if you do not receive the sample and we can book you a new one.
Kind Regards,
Walls and Floors.
“Just ordered a sample. Quality is really good but didn't like the colour it didn't look like the picture . I will keep looking for the right fit to match my bathroom”
Hi Claire,
Thank you for your review,
I am sorry this tile was not a fit for you.
If you need any help finding your perfect tile, please let us know and we can book a few samples out for you to have a look at, with the desired colour you need.
Kind regards,
Walls and Floors.
“My partner made sure he was in the house ready to take delivery, driver did not knock. Apparently he left the parcel outside the house in the pouring rain. This parcel is no where to be seen, no one is getting back to me and because I wrote “should no one be home please leave by bins” should no one be home (obviously do not leave it outside if it was raining as it is a wood type product) walls and floors are not interested and will not help me even though my partner made sure he was home to take delivery. We are now nearly £300 out of pocket”
Hi There,
I can see this has been resolved now, Again, I am sorry for the inconvenience caused by this.
If you need anything further, please let us know.
Kind Regards,
Walls and Floors.
Hi Liam,
Thank you for leaving us a product review.
I am sorry to see that you were not completely satisfied with the product.
I cannot see any comments have been left on the review- Is there anything at all that we can assist with?
Kind Regards, Walls and Floors.
