“This review is not about the tiles but about the 2 extras I had to buy due to using the wrong adhesive and the way they were delivered. And how disappointed I was with costomer service when I rang for a refund which I didn't get they took a week to come when I was told and paid for next day delivery. Apart from this issue the tiles are very nice just unhappy with the service”
“The product is ok but unfortunately very disappointed with the service. The company like many have kerb drop. However all the deliveries made by other companies have always been delivered and dropped off near the property as we don't have a kerb. The company own driver refused to drive into the property and just took two pallets off his lorry which parked in the middle of the road left it outside on the driveway of the property and drove away we called the company and got the same unsympathetic cold response. BEWARE they will not assist in anyway regardless what your situation is bear that in mind.”
“Ordered 6 tiles of this 5 pattern design to go above my sink below a window and recieved
5 of one pattern and 1 different. I contacted them and was told I need to order multiple tiles to stand a chance of getting 5 different !!!
what, 90 maybe ? Very disappointing”
“Wrong tiles sent to what I ordered. Plus 2 of the tiles were smashed.
Told I would have to pay to return them.
Shocking customer service when on the phone”
