“Tried to place an order using Walls and Floors discount code SPRING15 for Tiles & Slabs sent from them by email on 17/05/26 which had an expiry date of midnight on 17/05/26 to find it did not work for the advertised products .
Contacted customer services and was advised by Maryam that the code they had sent the day prior was not valid and had expired weeks prior.
They would also not honour the discount.
Beware of false and misleading advertising from this company.”
“I ordered a sample to see if the shade of pink would match our colour scheme. I was sent a tiny portion of white tile with just a few black lines on, no pink whatsoever! This sample was absolutely no help. I therefore won’t be ordering these tiles”
“I didn’t agree to emails from them, I’m getting load so them even after I unsubscribed. They also phoned me out of the blue and knew my name. I didn’t even leave a phone number. Dodgy. Buying elsewhere.”
“Not yet received - should have been delivered yesterday but received message there has been an issue with delivery (from delivery company) and wait 48 hours for update!!!! Not a good start!”
“I’m sure these would be fine if they didn’t need cutting but I was going to use them for inside the shelving of a media wall so they needed cutting. this caused a problem as the sawdust settled in the white felt backing and made them look dirty around the edges so couldn’t use them. I contacted the company who say they won’t refund for the one we cut and want to charge me £45 to arrange for a courier to collect the boards !!”
