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Shipping Reviews

1.8 Rating 721 Reviews
Not fitted yet as 2 of 3 panels were damaged. Had redelivery today to wrong address, one was again damaged. Bought the items from Bathroom Mountain whose customer service is great- delivery disgraceful.
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Posted 2 months ago
Tiles are fantastic and very good quality and price. 5 ⭐️ for the products. Delivery and aftercare is poor. Tiles arrived in pieces, they’re tiles not Lego but it’s ok I can keep them and get them replaced. Lucky me disposing of all the rubbish for them. Customer service non existent.
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Posted 2 months ago
Adrian Hearst
Verified Reviewer
As I have not received the panels after a week of them being ordered the review is very poor.
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Posted 2 months ago
Tiles never turned up. waiting 2 days for some more. promised them in the AM. never turned up.
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Posted 2 months ago
They say black but they’re more like walnut dark dark grey
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Posted 2 months ago
The tiles are great and really reasonable on price. If it were just for the products it would be 5 stars, however it’s the overall experience. My order arrived and it was like pieces of Lego! Smashed to smithereens! Customer service were average in replacing them and refunding my postage of £11.99 for 4 tiles which I now have to dispose of as they’re no good to anyone!
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Posted 2 months ago
Communication from this company was good, but the samples still haven't arrived.
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Posted 2 months ago
Tracey Cardew
Verified Reviewer
One star just now, mainly because you're asking too soon. They have not arrived yet, and I won't know until they're on the wall!
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Posted 2 months ago